How subscription cancellations and refunds work on TheDivine Restro.
You can cancel your TheDivine Restro subscription at any time from your dashboard, or by writing to us at the contact below. Cancelling stops the next billing cycle — you'll continue to have access to the platform for the remainder of your current paid period.
TheDivine Restro is currently offered as a free beta to a limited number of restaurants. No charges apply during the beta period, so there is nothing to cancel or refund until paid plans begin. We will give reasonable notice before any paid billing starts.
Since TheDivine Restro is a subscription service (not a one-time purchase), refunds are handled as follows:
Email sales@thedivinerestro.com or call +91 90242 43235 with your restaurant name and billing details. We review refund requests and respond within 5–7 business days.
Approved refunds are credited back to your original payment method via Razorpay. Depending on your bank or card issuer, this can take 5–10 business days to reflect in your account after approval.
Switching to a lower-priced plan takes effect at the start of your next billing cycle — no refund is issued for the difference in the current cycle. Switching to a higher-priced plan takes effect immediately, and you'll be billed the new plan's price from your next renewal.
We may update this policy as the product evolves. Continued use of the platform after an update constitutes acceptance of the revised policy.
Questions about cancellations or refunds can be sent to sales@thedivinerestro.com or by calling +91 90242 43235.